Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: Timestec IT Solution

Vacancy: 01

Age: 18 to 30 years

Location: Narayanganj

Salary: Negotiable

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Software Company

Published: 27 Aug 2024

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 18 to 30 years

Responsibilities & Context:
∎ Answering incoming calls from customers and ensuring instant customer satisfaction.
∎ Respond to customer inquiries.
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
∎ Troubleshoot/ helping to resolve customer service problems.
∎ Provide general information.
∎ Maintaining a high standard of call quality as per the requirement of the organization.

Skills & Expertise:

Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Narayanganj

Company Information:
∎ Timestec IT Solution
∎ Holding no- new 68, old 80, word 12, nawab salimullah road, mission para, Narayanganj
https://timestec.com/
∎ Timestec IT Solution is a leading software, web-app development, and digital marketing company based in Bangladesh. We specialize in creating innovative, customized solutions that help businesses succeed in the digital age. Our team combines technical expertise with creative insight to deliver high-quality services tailored to each client`s needs.

Address::
∎ Holding no- new 68, old 80, word 12, nawab salimullah road, mission para, Narayanganj
∎ https://timestec.com/
∎ Timestec IT Solution is a leading software, web-app development, and digital marketing company based in Bangladesh. We specialize in creating innovative, customized solutions that help businesses succeed in the digital age. Our team combines technical expertise with creative insight to deliver high-quality services tailored to each client`s needs.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 31 Aug 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
University of Dhaka 9.09%
Govt, Tolaram college 4.55%
Noakhali Govt. College 4.55%
Eden Mohila college 4.55%
North South University 4.55%
Dhaka International University 4.55%
Southeast University 4.55%
Bangladesh University of Business and Technology 4.55%
Bangladesh Army University of Science & Technology (BAUST),Saidpur Cantonment, Nilphamari, 4.55%
Begum Badrunesa Govt.Girls College 4.55%

Interested By Age Range

Age Range Percentage (%)
20-30 81.82%
31-35 9.09%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 72.73%
20K-30K 22.73%
30K-40K 4.55%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 59.09%
0.1 - 1 years 9.09%
1.1 - 3 years 9.09%
3.1 - 5 years 4.55%
5+ years 18.18%