Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: Sonar Courier Service Ltd.

Vacancy: 10

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Master of Business Administration (MBA)

Job Responsibilities:
∎ You will be responsible for providing quality customer services to both local and overseas clients through the hotline.
∎ You will handle customer inquiries, order booking, and shipment tracking, as well as solve the problems and complaints from customers.

Additional Requirements:
∎ Age 25 to 36 years
∎ Both males and females are allowed to apply
∎ Good command of spoken & written English and Bangla;
∎ Customer-focus with good telephone manner;
∎ Good interpersonal and communication skills;
∎ Good team-spirit and problem-solving skills;
∎ Self-motivated and able to work under pressure;
∎ Basic PC knowledge and good typing skills.

Salary:
∎ Tk. 10000 - 15000 (Monthly)
∎ Candidate will be recruited for six months of provision period. After six months, the salary will increase according to their performance.

Compensation & Other Benefits:
∎ Tour allowance, Medical allowance, Over time allowance
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
∎ As per company policy.

Application Deadline: March 16, 2020

Company Information:
∎ Sonar Courier Service Ltd.
∎ Business : The First Online Courier Service in Bangladesh

Category: Customer Support/Call Centre

Read Before Apply: Only short-listed candidates will be invited for an interview. We will develop you in our context. Those who are free and confident to work under pressure, self-motivated, dynamic & energetic may send their updated Curriculum Vitae along with a recent photo through bdjobs.com website.