Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: Soft & Smooth Care

Vacancy: --

Location: Dhaka (Dhanmondi)

Minimum Salary: Negotiable

Published: 17 Feb 2024

Education:
∎ Minimum Bachelor Degree.
∎ Minimum Bachelor Degree.

Requirements:

Additional Requirements:
∎ Professional attitude & appearance.
∎ Proficiency of MS excel, MS Word, MS power point, Typing & Digital marketing.
∎ Solid written & verbal communication skill.
∎ Excellent Organizational skill, multitasking & time management skill with the ability to priortise task.
∎ Proven work experience as a receptionist , front desk representative or similar role.
∎ Professional attitude & appearance.
∎ Proficiency of MS excel, MS Word, MS power point, Typing & Digital marketing.
∎ Solid written & verbal communication skill.
∎ Excellent Organizational skill, multitasking & time management skill with the ability to priortise task.
∎ Proven work experience as a receptionist , front desk representative or similar role.

Responsibilities & Context:
∎ Typing all official documents as per as requirement. (Bangla typing is must)
∎ Experience on Promoting official page on facebook & boosting.
∎ Receiving visitors at the front desk by greetings, directing & announcing them appropriately.
∎ Answer, screen, sort & forward incoming phone calls & Email.
∎ Provide basic & accurate information via phone/Email.
∎ Receive letter, Packages & other documents & distribute them.
∎ Keep Calendars & schedule meetings & regulate on time.
∎ Maintain office security by following safety procedures monitor logbook & issue visitor badges.
∎ Perform other clerical receptionist duties such as filling , photocopying, transcribing & faxing.
∎ A sister Enterprise of Elite Cosmetica Ltd.
∎ Department: HR & Admin
∎ Report To: Departmental Head
∎ Responsibilities:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Dhanmondi)

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Company Information:
∎ Soft & Smooth Care
∎ House # 35, Flat # E3 (3rd floor), Road # 27 (Old), Dhanmondi, Dhaka-1209.

Address::
∎ House # 35, Flat # E3 (3rd floor), Road # 27 (Old), Dhanmondi, Dhaka-1209.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 25 Feb 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 8.12%
Daffodil International University 2.99%
Eden Mohila College 2.99%
Govt. Eden Mohila College 2.78%
University of Dhaka 2.78%
Jagannath University 1.92%
Jahangirnagar University 1.50%
Tejgaon College 1.50%
Dhaka City College 1.50%
Eastern University 1.28%

Interested By Age Range

Age Range Percentage (%)
20-30 75.64%
31-35 15.38%
36-40 3.21%
40+ 0.64%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 59.19%
20K-30K 35.47%
30K-40K 4.27%
40K-50K 0.43%
50K+ 0.64%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 52.99%
0.1 - 1 years 13.25%
1.1 - 3 years 15.81%
3.1 - 5 years 8.12%
5+ years 9.83%