Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: Flimfios Production

Vacancy: 2

Location: Anywhere in Bangladesh

Salary: Tk. 18000 - 28000 (Monthly)

Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):IT Enabled Service, Call Center
∎ Freshers are also encouraged to apply.

Published: 28 Aug 2024

Requirements:

Responsibilities & Context:
∎ Able to write and speak in English fluently
∎ Answering incoming calls from customers and ensure instant customer satisfaction
∎ Respond to customer enquiries
∎ Receiving customer complaints and input those in the system for necessary measures and provide them information about the resolution of the same
∎ Troubleshoot/ helping to resolve customer service problems
∎ Provide general information
∎ Maintaining high standard of call quality as per the requirement of the company



Skills & Expertise:

Compensation & Other Benefits:
∎ Performance bonus
∎ Salary Review: Yearly

Workplace:
∎ Work from home

Employment Status: Full Time

Job Location: Anywhere in Bangladesh

Company Information:
∎ Flimfios Production
∎ House no: 62, Block: B, Road No: 3, Niketon, Gulshan-1, Dhaka
https://filmfios.com/

Address::
∎ House no: 62, Block: B, Road No: 3, Niketon, Gulshan-1, Dhaka
∎ https://filmfios.com/

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 26 Sep 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 6.92%
University of Dhaka 2.75%
Daffodil International University (DIU) 2.44%
Jagannath University 1.63%
North South University 1.12%
Green University of Bangladesh 1.12%
Jahangirnagar University 1.12%
East West University 1.02%
City university 0.92%
Southeast University 0.92%

Interested By Age Range

Age Range Percentage (%)
20-30 78.84%
31-35 13.12%
36-40 3.26%
40+ 1.22%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 35.30%
20K-30K 63.38%
30K-40K 1.12%
40K-50K 0.20%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 27.77%
0.1 - 1 years 14.65%
1.1 - 3 years 26.14%
3.1 - 5 years 15.06%
5+ years 16.38%