Customer Service Officer (Billing Counter)
Job Description
Title: Customer Service Officer (Billing Counter)
Company Name: Jashim Group of Companies Ltd.
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ 5 to 7 year(s)
Job Responsibilities:
∎ Maintain good relation and communication with Customer/patients and Doctors
∎ Sound knowledge about various types of medical Test
∎ Answer the patient's query and give the right information
∎ Bill receive and report delivery
∎ Well understand to read prescription
∎ Organize workflow to meet customer time frames.
∎ Keep records of customer interactions and transactions
∎ Record details of inquiries, comments and complaints
∎ Prepare and distribute customer activity reports
∎ Maintain customer databases
∎ Communicate and coordinate with internal departments
∎ Provide feedback on the efficiency of the customer service process
∎ Hand over the task to next shift colleagues who will have on duty.
∎ Any other tasks assigned by management.
Additional Requirements:
∎ The applicants should have experience in the following area(s):
∎ Medical, Diagnostic, Hospital, Clinic.
∎ Should have Experience in Bill Counter, Customer Service
∎ Must have Sound Knowledge in computer skills (MS Office, Software, Internet)
Salary: Negotiable
Compensation & Other Benefits:
∎ As per company policy.
Application Deadline: 16 Mar 2021
Company Information:
∎ 14 Feb 2021
∎ Jashim Group of Companies Ltd.
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 16th Mar 2021
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