Job Description
Title: Customer Service Officer
Company Name: A very well reputed company
Vacancy: 1
Job Location: Dhaka
Employment Status: Part-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Customer handling and Problem Solving, Team player
Job Context:
∎ Working Time: Roster Duty / Shifting Duty (Weekly 6 Days)
∎ Morning Shift (7:00 AM - 3:00 PM), Evening (3:00 PM -11:00 PM), Night Shift (11:00 PM - 7:00 AM)
Job Responsibilities:
∎ Maintaining a positive, empathetic, and professional attitude toward customers at all times
∎ Responding promptly to customer inquiries
∎ Keeping records of customer interactions, transactions, comments, and complaints
∎ Providing feedback on the efficiency of the customer service process
Additional Requirements:
∎ Age 24 to 30 years
Salary: Tk. 15000 - 18000 (Monthly)
Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 19 Oct 2023
Company Information:
∎ 16 Oct 2023
∎ A very well reputed company
∎ Address : Bond Center (3rd Floor), House - 71 Road - 11, Banani, Dhaka -1213
Category: Customer Support/Call Centre
: Working Time: Roster Duty / Shifting Duty (Weekly 6 Days)Morning Shift (7:00 AM - 3:00 PM), Evening (3:00 PM -11:00 PM), Night Shift (11:00 PM - 7:00 AM)Job Description:- Maintaining a positive, empathetic, and professional attitude toward customers at all times- Responding promptly to customer inquiries- Keeping records of customer interactions, transactions, comments, and complaints- Providing feedback on the efficiency of the customer service process
