Customer Service

Job Description

Title: Customer Service

Company Name: Netrakona Accessories Ltd.

Vacancy: 5

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 3 to 5 year(s)
∎ The applicants should have experience in the following area(s): Customer Care, Customer Relationship Management (CRM)
∎ The applicants should have experience in the following business area(s): Garments Accessories

Job Responsibilities:
∎ You have to handle each & every client with care and sincerity.
∎ Handle critical customers with effective and gentle communication skill.
∎ Telesales / Telemarketing / Appointment settings for specific client over the phone on a daily basis as per instruction.
∎ Manage outbound/inbound calls to Customers across the country in a timely manner.
∎ Should have good convincing skill and excellent sales skill.
∎ Should be able to maintain client database.
∎ Client complains management

Additional Requirements:
∎ Age 20 to 30 years
∎ Both males and females are allowed to apply
∎ Smart, good looking, energetic, self-motivated and ambitious;
∎ Excellent telephonic and verbal communication, presentation and customer service skills;
∎ Excellent MS Office package skills, knowledge in ICT

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 20 Aug 2022

Company Information:
∎ 21 Jul 2022
∎ Netrakona Accessories Ltd.
∎ Address : House # 102 (3th Floor),West side, Northern Road , Baridhara DOHS. Dhaka-1206.
∎ Web : www.netrakona-acc.com
∎ Business : Netrakona Accessories Limited is a largest conglomerate with an established worldwide presence as one of the leaders in the global Garment Accessories Industry business.

Category: Customer Support/Call Centre