Customer Service Manager
Job Description
Title: Customer Service Manager
Company Name: Purple Care Ltd. (My Aura)
Vacancy: 10
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Graduation from Reputed University. Applicant's currently pursuing their education from reputed universities/ institutions are encouraged to apply as well.
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Customer Relationship Management (CRM), Online sales
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Communicate with existing and potential customers through social media platforms and over the phone.
∎ Solve their queries through the above-mentioned channels.
∎ Facilitate and clarify the customers with any query regarding any product, mostly through social media pages.
∎ Update the customers about any upcoming or newly launched product of PAL while answering to their questions.
∎ Answer all the client queries by the end of each of the designated shift timeline, each day.
∎ Facilitate and contribute towards the company's sales overall.
∎ Engage in any other relevant tasks delegated by Department head/ Management.
Additional Requirements:
∎ Age 20 to 30 years
∎ Both males and females are allowed to apply
∎ Selected candidates must have a FAST TYPING SPEED.
∎ Outstanding written and verbal communication skills.
Salary: Tk. 10000 - 17000 (Monthly)
Compensation & Other Benefits:
∎ Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 17 Sep 2021
Company Information:
∎ 19 Aug 2021
∎ Purple Care Ltd. (My Aura)
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 17th Sep 2021
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