Customer Service

Job Description

Title: Customer Service

Company Name: Fastline express ( Corniche international courier-hongkong)

Vacancy: 02

Job Location: Dhaka (Badda)

Employment Status: Full-time

Educational Requirements:
∎ Minimum "O" Level or Degree Pass.

Job Responsibilities:
∎ Respond to customer inquiries via phone and email in a timely and professional manner.
∎ Assist customers with product information, pricing, and order processing.
∎ Maintain accurate customer records in our database.
∎ Identify and escalate priority issues to the relevant department.
∎ Follow up with customers to ensure their satisfaction with our products and services.
∎ Collaborate with other departments to ensure smooth operations and customer satisfaction.
∎ Continuously update knowledge of our products, services, and company policies.

Additional Requirements:
∎ Age at least 20 years
∎ Both males and females are allowed to apply

Salary: Tk. 15000 - 20000 (Monthly)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 25 Dec 2023

Company Information:
∎ 25 Nov 2023
∎ Fastline express ( Corniche international courier-hongkong)
∎ Address : House # 1, Road # 4, Block-J ,Baridhara ,Vatara, Dhaka

Category: Customer Support/Call Centre

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Interested By University

University Percentage (%)
National University 10.57%
University of Dhaka 1.76%
Eden Mohila college 1.37%
Daffodil International University 1.37%
Bangladesh University of Business and Technology 1.17%
govt titumir college 1.17%
Govt. Titumir College 1.17%
East West University 1.17%
Sonargaon University 1.17%
Green University of Bangladesh 0.98%

Interested By Age Range

Age Range Percentage (%)
20-30 81.02%
31-35 11.35%
36-40 1.96%
40+ 0.78%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 90.34%
20K-30K 8.88%
30K-40K 0.59%
40K-50K 0.20%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 39.53%
0.1 - 1 years 16.44%
1.1 - 3 years 21.72%
3.1 - 5 years 12.52%
5+ years 9.78%