Customer Service Executive
Job Description
Title: Customer Service Executive
Company Name: Vast Glory Limited
Vacancy: 01
Job Location: Dhaka (Mirpur)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Commerce (BCom)
∎ Skills Required: E commerce
Experience Requirements:
∎ 2 to 5 year(s)
∎ The applicants should have experience in the following area(s):
E commerce
∎ The applicants should have experience in the following business area(s):
Grocery shop
Job Responsibilities:
∎ Customer Service Executive is overall responsible for providing reliable , prompt & friendly service to ensure customer satisfaction.
∎ Need to handle incoming calls to the prospective customers pertaining to the Client's business.
∎ Need to create product content.
∎ Identify customer needs, clarify information and provide solutions.
∎ Perform every call activity to solve client's problem.
∎ Clear knowledge about Google map.
∎ Must be knowledgeable about Facebook ( Social media), email & web chat , Microsoft Word Excel, Photoshop and Illustrator.
∎ Refer unresolved customer grievances to designated persons for further investigation.
∎ Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
∎ Report time to time to the team leader for complicated issues.
Additional Requirements:
∎ Age 25 to 35 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: 9 Feb 2021
Company Information:
∎ 26 Jan 2021
∎ Vast Glory Limited
∎ Address : House # 1025, Road # Old # 46, Avenue # 10, Mirpur DOHS, Dhaka # 1216
∎ Business : - Consultancy for Customs Import & Export.
- Customs clearing & forwarding (C&F) inbound &
outbound.
- Logistic support inbound & outbound.
- Trading various items.
- Water Treatment plant.
-Slimming Sector-Physical exercise to keep women good.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 9th Feb 2021
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