Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: Sultan's Dine

Vacancy: 5

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Excellent communication skills MS Word Excel PowerPoint

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): Management
∎ The applicants should have experience in the following business area(s): Call Center

Job Responsibilities:
∎ Receive phone calls, respond to clients in social media and keep track of all orders, maintain sales and client database.
∎ Handle customers' query, must be capable to manage customers' requirements, complains over phone.
∎ Gather product knowledge to deliver proper information to customers.
∎ Communication with courier service providers and maintain delivery records.
∎ Support to organize product record, manage vendors and suppliers with proper record keeping.
∎ Must be well mannered to maintain excellent communication with all customers.
∎ Able to work under pressure.
∎ Overall support the team for increasing sales.
∎ Any other relevant works as assigned by the authority.

Additional Requirements:
∎ Age 22 to 37 years
∎ Only females are allowed to apply
∎ Should be sincere, polite, dynamic, hard working & willing to work under pressure.

Salary: Tk. 13000 - 15000 (Monthly)

Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 2 Aug 2023

Company Information:
∎ 3 Jul 2023
∎ Sultan's Dine
∎ Address : Green Akshay Plaza, 146/G (old), 59 (new), Satmasjid Road Dhaka, Bangladesh

Category: Customer Support/Call Centre

: Please send your updated CV attached with recent photograph by writing "applying for the post of Customer Service Executive" in the subject heading on e-mail:

Interested By University

University Percentage (%)
National University 9.38%
Eden Mohila College 3.57%
Lalmatia Mohila college 1.79%
European University of Bangladesh 1.79%
Prime University 1.79%
Govt. Eden Mohila College 1.79%
Daffodil International University 1.79%
Asian University of Bangladesh 1.79%
Jagannath University 1.34%
Dhaka International University 1.34%

Interested By Age Range

Age Range Percentage (%)
20-30 66.52%
31-35 24.55%
36-40 6.25%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 97.71%
20K-30K 2.29%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 24.11%
0.1 - 1 years 12.50%
1.1 - 3 years 29.46%
3.1 - 5 years 16.52%
5+ years 17.41%