Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: Sultan's Dine

Vacancy: 4

Job Location: Chattogram, Dhaka (Dhaka Court)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Effective communication skills, Microsoft word and excel

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): Computer skill, team work
∎ The applicants should have experience in the following business area(s): Call Center
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Receive phone calls, respond to clients in social media and keep track of all orders, maintain sales and client database.
∎ Handle customers' query, must be capable to manage customers' requirements, complains over phone.
∎ Gather product knowledge to deliver proper information to customers.
∎ Communication with courier service providers and maintain delivery records.
∎ Support to organize product record, manage vendors and suppliers with proper record keeping.
∎ Must be well mannered to maintain excellent communication with all customers.
∎ Able to work under pressure.
∎ Overall support the team for increasing sales.
∎ Any other relevant works as assigned by the authority.

Additional Requirements:
∎ Age 23 to 30 years
∎ Both males and females are allowed to apply
∎ Should be sincere, polite, dynamic, hard working & willing to work under pressure.
∎ Should have good communication skill.

Salary: Tk. 13000 - 15000 (Monthly)

Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 1 Oct 2023

Company Information:
∎ 2 Sep 2023
∎ Sultan's Dine
∎ Address : Green Akshay Plaza, 146/G (old), 59 (new), Satmasjid Road Dhaka, Bangladesh

Category: Customer Support/Call Centre

: Please send your updated CV attached with recent photograph by writing "applying for the post of Customer Service Executive" in the subject heading on e-mail:

Interested By University

University Percentage (%)
National University 13.78%
University of Dhaka 1.78%
Port City International University 1.65%
University of Chittagong 1.35%
Jagannath University 1.22%
Dhaka College 1.13%
Daffodil International University 1.04%
Bangladesh Open University 0.96%
European University of Bangladesh 0.78%
Tejgaon College 0.70%

Interested By Age Range

Age Range Percentage (%)
20-30 78.66%
31-35 15.69%
36-40 2.00%
40+ 0.56%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 95.44%
20K-30K 3.76%
30K-40K 0.49%
40K-50K 0.13%
50K+ 0.18%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 34.33%
0.1 - 1 years 14.08%
1.1 - 3 years 24.21%
3.1 - 5 years 13.73%
5+ years 13.65%