Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: Sultan's Dine

Vacancy: 4

Job Location: Chattogram, Dhaka (Dhaka Court)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Effective communication skills, Microsoft word and excel

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): Computer skill, team work
∎ The applicants should have experience in the following business area(s): Call Center
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Receive phone calls, respond to clients in social media and keep track of all orders, maintain sales and client database.
∎ Handle customers' query, must be capable to manage customers' requirements, complains over phone.
∎ Gather product knowledge to deliver proper information to customers.
∎ Communication with courier service providers and maintain delivery records.
∎ Support to organize product record, manage vendors and suppliers with proper record keeping.
∎ Must be well mannered to maintain excellent communication with all customers.
∎ Able to work under pressure.
∎ Overall support the team for increasing sales.
∎ Any other relevant works as assigned by the authority.

Additional Requirements:
∎ Age 23 to 30 years
∎ Both males and females are allowed to apply
∎ Should be sincere, polite, dynamic, hard working & willing to work under pressure.
∎ Should have good communication skill.

Salary: Tk. 13000 - 15000 (Monthly)

Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 1 Oct 2023

Company Information:
∎ 2 Sep 2023
∎ Sultan's Dine
∎ Address : Green Akshay Plaza, 146/G (old), 59 (new), Satmasjid Road Dhaka, Bangladesh

Category: Customer Support/Call Centre

: Please send your updated CV attached with recent photograph by writing "applying for the post of Customer Service Executive" in the subject heading on e-mail: