Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: Sultan's Dine

Vacancy: 3

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Job Responsibilities:
∎ Receive phone calls, respond to clients in social media and keep track of all orders, maintain sales and client database.
∎ Handle customers' query, must be capable to manage customers' requirements, complains over phone.
∎ Gather product knowledge to deliver proper information to customers.
∎ Communication with courier service providers and maintain delivery records.
∎ Support to organize product record, manage vendors and suppliers with proper record keeping.
∎ Must be well mannered to maintain excellent communication with all customers.
∎ Able to work under pressure.
∎ Overall support the team for increasing sales.
∎ Any other relevant works as assigned by the authority.

Additional Requirements:
∎ Age 22 to 37 years
∎ Only females are allowed to apply

Salary: Tk. 13000 - 15000 (Monthly)

Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 21 Nov 2022

Company Information:
∎ 22 Oct 2022
∎ Sultan's Dine
∎ Address : Green Akshay Plaza, 146/G (old), 59 (new), Satmasjid Road Dhaka, Bangladesh

Category: Customer Support/Call Centre