Customer Service Executive
Job Description
Title: Customer Service Executive
Company Name: Sultan's Dine
Vacancy: 2
Job Location: Narayanganj, Dhaka (Savar)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Excellent communication skills MS Word Excel PowerPoint
Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s):
Able to work under pressure , Computer skill, Customer Service Management, Customer Support/ Client Service, Marketing
∎ The applicants should have experience in the following business area(s):
Call Center
Job Context:
∎ Location: Narayangonj & Savar
∎ Job Timing: 11 : 30 am to 9: 00 pm
Job Responsibilities:
∎ Receive phone calls, respond to clients in social media and keep track of all orders, maintain sales and client database.
∎ Handle customers' query, must be capable to manage customers' requirements, complains over phone.
∎ Gather product knowledge to deliver proper information to customers.
∎ Communication with courier service providers and maintain delivery records.
∎ Support to organize product record, manage vendors and suppliers with proper record keeping.
∎ Must be well mannered to maintain excellent communication with all customers.
∎ Able to work under pressure.
∎ Overall support the team for increasing sales.
∎ Any other relevant works as assigned by the authority.
Additional Requirements:
∎ Age 22 to 37 years
∎ Both males and females are allowed to apply
∎ Should be sincere, polite, dynamic, hard working & willing to work under pressure.
Salary: Tk. 13000 - 15000 (Monthly)
Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 25 Jan 2024
Company Information:
∎ 26 Dec 2023
∎ Sultan's Dine
∎ Address : Green Akshay Plaza, 146/G (old), 59 (new), Satmasjid Road Dhaka, Bangladesh
Category: Customer Support/Call Centre
: Please send your updated CV attached with recent photograph by writing "applying for the post of Customer Service Executive" in the subject heading on e-mail:
