Job Description
Title: Customer Service Executive
Company Name: Sultan's Dine
Vacancy: 3
Age: 22 to 37 years
Location: Sylhet, Dhaka (Gulshan ...
Salary: Tk. 13000 - 15000 (Monthly)
Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Call Center
Published: 26 Jun 2024
Education:
∎ Bachelor degree in any discipline
Requirements:
Additional Requirements:
∎ Age 22 to 37 years
∎ Should be sincere, polite, dynamic, hard working & willing to work under pressure.
∎ Should be sincere, polite, dynamic, hard working & willing to work under pressure.
Responsibilities & Context:
∎ Receive phone calls, respond to clients in social media and keep track of all orders, maintain sales and client database. Handle customers' query, must be capable to manage customers' requirements, complains over phone.
∎ Gather product knowledge to deliver proper information to customers.
∎ Communication with courier service providers and maintain delivery records.
∎ Support to organize product record, manage vendors and suppliers with proper record keeping.
∎ Must be well mannered to maintain excellent communication with all customers.
∎ Able to work under pressure.
∎ Overall support the team for increasing sales.
∎ Any other relevant works as assigned by the authority.
∎ Job Timing: 11 : 30 am to 9: 00 pm
∎ Receive phone calls, respond to clients in social media and keep track of all orders, maintain sales and client database. Handle customers' query, must be capable to manage customers' requirements, complains over phone.
∎ Gather product knowledge to deliver proper information to customers.
∎ Communication with courier service providers and maintain delivery records.
∎ Support to organize product record, manage vendors and suppliers with proper record keeping.
∎ Must be well mannered to maintain excellent communication with all customers.
∎ Able to work under pressure.
∎ Overall support the team for increasing sales.
∎ Any other relevant works as assigned by the authority.
Skills & Expertise:
Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Sylhet, Dhaka (Gulshan, Mirpur 10)
Read Before Apply: Please send your updated CV attached with recent photograph by writing "applying for the post of Customer Service Executive" in the subject heading on e-mail:
Company Information:
∎ Sultan's Dine
∎ Green Akshay Plaza, 146/G (old), 59 (new), Satmasjid Road Dhaka, Bangladesh
Address::
∎ Green Akshay Plaza, 146/G (old), 59 (new), Satmasjid Road Dhaka, Bangladesh
Application Deadline: 2 Jul 2024
Category: Customer Support/Call Centre
