Customer Service Executive - Showroom+Online (Female)

Job Description

Title: Customer Service Executive - Showroom+Online (Female)

Company Name: Kosmetica Bangladesh Limited

Vacancy: 5

Job Location: Chattogram, Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Job Context:
∎ Working Hour : 60 hour in a week ( From Home : 25 Hour/Week, In Showroom : 30 Hour/week, Fair/Exhibition : 5 hour)
∎ Job Location :
∎ KOSMETICA, Shop GA-33A, Zone A, Ground Floor Jamuna Future Park
∎ KOSMETICA, Finlay Square ( 2nd Floor), Shop 203 , 2 No. Gate, Nasirabad, CDA Avenue, Chittagong
∎ -Nikunja 2, Khilkhet, Dhaka

Job Responsibilities:
∎ Welcomes customers by greeting them; offering them assistance.
∎ Directs customers by escorting them to racks and counters; suggesting items.
∎ Advises customers by providing information on products.
∎ Helps customer make selections by building customer confidence; offering suggestions and opinions.
∎ Recognizing and reporting conflicts of interest
∎ The responsibility to protect organizational assets and opportunities
∎ Maintaining confidentiality and corporate identity Protecting privacy, information, and data.
∎ Being well-dressed and adhering to the company's dress code, hair style, makeup and ornamentation.
∎ Being pleasant and polite, and take on difficult tasks with a cheerful attitude.
∎ Keeping an eye on Facebook page / group on regular basis and improve thyself.
∎ Distinguishing, with a degree of accuracy, differences or similarities of different ingredient.
∎ Advises customers by providing information on products.
∎ Helps customer make selections by building customer confidence; offering suggestions and opinions.
∎ Recognizing and reporting conflicts of interest
∎ Maintaining confidentiality and corporate identity Protecting privacy, information, and data.
∎ Being pleasant and polite, and take on difficult tasks with a cheerful attitude.
∎ Keeping an eye on Facebook page / group on regular basis and improve thyself.
∎ Distinguishing, with a degree of accuracy, differences or similarities of different ingredient.

Additional Requirements:
∎ Age 20 to 35 years
∎ Only females are allowed to apply
∎ You must have at least 6 months to 1 year Showroom Sales related work experienced/ Online customer care experience.
∎ Need to have personal computer with internet access.
∎ Accuracy in handling cash and software.
∎ Positive, Flexible and Team Oriented.
∎ Responsible and Professional.
∎ Good attention to detail and ability to multi-task.
∎ Excellent verbal and written communication skills.
∎ Customer service experience.
∎ Knowledge on basic computing and internet.
∎ Engaging and committed to our mission.
∎ Accuracy in handling cash and credit card transactions.
∎ Experience in cash register operations.
∎ Positive, Flexible and Team Oriented.
∎ Responsible and Professional.
∎ Good attention to detail and ability to multi-task.
∎ Excellent verbal and written communication skills.
∎ Customer service experience.
∎ Telephone answering skills.
∎ Strong references.
∎ Knowledge on basic computing and internet.

Salary: Tk. 12000 - 18000 (Monthly)

Compensation & Other Benefits:
∎ Tour allowance, Over time allowance
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
∎ Eid Bonus : 50% on each eid after first year

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 25 Nov 2021

Company Information:
∎ 14 Nov 2021
∎ Kosmetica Bangladesh Limited
∎ Address : House# 13, Road# 05, Nikunjo-2, Khilkhet, Dhaka-1229
∎ Web : kosmetica.com.bd
∎ Business : Kosmetica is Dhaka based cosmetic brand and skin care-beauty products importer and retailer. The company started in 2014 with their ultimate resolution, futuristic vision and the tagline `Blend of Oriental Skin Care` and started importing best products like cleanser, toner, moisturizer, essence, serum, make up etc from Korea, Japan and Taiwan. Kosmetica is the only company in Bangladesh which is renowned for their niche product lineup.

Category: Beauty Care/ Health & Fitness

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Source: bdjobs.com