Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: Reputed IT Company

Vacancy: 2

Job Location: Dhaka

Employment Status: Full-time, Part-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 2 to 3 year(s)

Job Responsibilities:
∎ Manage large amounts of incoming phone calls
∎ Generate sales leads
∎ Identify and assess customers' needs to achieve satisfaction
∎ Build sustainable relationships and trust with customer accounts through open and interactive communication
∎ Provide accurate, valid and complete information by using the right methods/tools
∎ Meet personal/customer service team sales targets and call handling quotas
∎ Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Additional Requirements:
∎ Age 25 to 35 years
∎ Both males and females are allowed to apply

Salary: Tk. 10000 - 12000 (Monthly)

Compensation & Other Benefits:
∎ Mobile bill, Over time allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 25 Jun 2022

Company Information:
∎ 26 May 2022
∎ Reputed IT Company

Category: Customer Support/Call Centre

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