Customer service executive
Job Description
Title: Customer service executive
Company Name: Reeth Group
Vacancy: 05
Job Location: Dhaka (Uttara)
Employment Status: Full-time
Educational Requirements:
∎ HSC, Bachelor degree in any discipline
Experience Requirements:
∎ At least 1 year(s)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Customer Service Executive is overall responsible for providing reliable, prompt & friendly service to ensure customer satisfaction.
∎ Need to handle incoming calls to the prospective customers pertaining to the Client's business.
∎ Need to provide excellent customer service to distributor & merchant also gives & take precise information about merchant, ensuring customer satisfaction.
∎ Identify customer needs, clarify information and provide solutions.
∎ Perform every call actively to solve client's problem.
∎ Clear knowledge about Google map.
∎ Must be knowledgeable about Facebook (Social media), email & web chat.
∎ Refer unresolved customer grievances to designated persons for further investigation.
∎ Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
∎ Report time to time to the team leader for complicated issues.
∎ Strong Personality
∎ Fluent in English speaking
∎ Strong grooming ability
∎ Good knowledge about computer operating & Microsoft Office Application
Additional Requirements:
∎ Age at most 35 years
∎ Only females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 1
Application Deadline: 13 Feb 2021
Company Information:
∎ 14 Jan 2021
∎ Reeth Group
∎ Address : Flat#2B, House#22/A, Road#4, Sector#3, Uttara, Dhaka
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 13th Feb 2021
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