Job Description
Title: Customer Service Executive
Company Name: Lunettes Eyewear
Vacancy: 1
Age: 20 to 30 years
Location: Dhaka (Nikunja)
Salary: Tk. 15000 - 17000 (Monthly)
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):E-commerce, F-commerce
∎ Freshers are also encouraged to apply.
Published: 10 Feb 2025
Requirements:
Additional Requirements:
∎ Age 20 to 30 years
∎ Proven experience in a customer service role.
∎ Excellent communication skills, both verbal and written.
∎ Strong problem-solving abilities and a customer-focused mindset.
∎ Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
∎ Proficiency in using messenger platforms, email, and CRM software.
∎ A positive attitude and a willingness to learn.
Responsibilities & Context:
∎ Calling customers to confirm their orders.
∎ Providing customer support via messenger platforms and email.
∎ Handling customer inquiries and resolving their issues in a timely and efficient manner.
∎ Maintaining accurate records of customer interactions and transactions.
∎ Communicating with customers to provide information about products/services.
∎ Following up with customers to ensure their satisfaction.
∎ Collaborating with team members to improve customer service practices.
∎ We are seeking a motivated and enthusiastic Customer Service Executive to join our team. The ideal candidate will be responsible for:
∎ Primary Responsibilities:
∎ Key Duties:
∎
∎
Compensation & Other Benefits:
∎ Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka (Nikunja)
Company Information:
∎ Lunettes Eyewear
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 28 Feb 2025
Category: Customer Support/Call Centre
