Title: Customer Service Executive
Company Name: Identity Creations Ltd.
Vacancy: 01
Job Location: Dhaka (DOHS Baridhara)
Employment Status: Full-time
Educational Requirements:
∎ Education qualification H.S.C to above.
Job Responsibilities:
∎ Facebook Message conversation. Social media post create and post on different groups.
∎ Communicate with customers via phone. Provide information to questions about our service and details.
∎ Have to convince clients over the phone to take the service or confirm the meeting schedule. Handle all customer inquiries in a professional manner.
∎ Maintain proper documents for reporting or call history and maintain complete and accurate.
∎ Understand all the situations and take responsibility, stress tolerance, discipline, desire to work and gain new knowledge, politeness, ability to work with large volumes of information, and multitasking.
∎ Report back data of whole day work to admin on different platforms (Microsoft Word, Excel, Google Sheet, Doc, etc.)
Additional Requirements:
∎ Age 20 to 30 years
∎ Only females are allowed to apply
∎ Must have clear spoken ability in English and Bangla.
∎ Have excellent interpersonal and listening skills
∎ Be confident and able to approach people.
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile and Internet Bill will pay company.
∎ Bonus Awards for Best performance (Monthly/Yearly) Rewards and Gifts.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 4 Oct 2023
Company Information:
∎ 4 Sep 2023
∎ Identity Creations Ltd.
∎ Address : House # 537 (2nd Floor) Road # 11, Baridhara Dohs, Dhaka- 1212.
Category: Customer Support/Call Centre
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Source: bdjobs.com