Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: Hungrynaki.com

Vacancy: 3

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 1 to 2 year(s)
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Need to communicate customer over the phone to confirm orders
∎ Need to communicate with restaurants and manage orders on time
∎ Have to resolve issues related to customers and restaurants.
∎ Need to take orders from control panel and resolve issues

Additional Requirements:
∎ Age 20 to 32 years
∎ Strong phone and verbal communication skills along with active listening
∎ Should have good verbal and written communication in English and oral in Bangla
∎ Ability to multi-task, set priorities and manage time effectively
∎ Willingness to work in any shift/ roster.

Salary:
∎ Tk. 12000 - 13000 (Monthly)
∎ Freshers- 12000 Per month Experience- 13000 Per month

Compensation & Other Benefits:
∎ Over time allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: July 31, 2019

Company Information:
∎ Hungrynaki.com
∎ Business : HUNGRYNAKI is an online food ordering and delivery service company.

Category: Customer Support/Call Centre