Job Description
Title: Customer Service Executive (Female)
Company Name: Relumins Skin Care and Pharma
Vacancy: 20
Location: Chattogram (Chattogram Sadar), Dhaka (Banani ...
Salary: Negotiable
Published: 23 Jun 2025
Responsibilities & Context:
∎ Relumins skin care and pharma an American brand (Premium products from USA , South Korea , UK, Japan, Europe etc. ) looking for deserving candidate :customer service executive sales and marketing long time working capabilities
∎ We are seeking a proactive and customer-focused Customer Support and Lead Generation Executive to join our team. The ideal candidate will be responsible for providing exceptional customer service while also identifying and generating potential sales leads. This dual-role position requires strong communication skills, a customer-first attitude, and a knack for sales.
∎ Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
∎ Identify and resolve customer issues, escalating complex problems to senior support staff when necessary.
∎ Maintain accurate records of customer interactions and transactions. Follow up on customer interactions to ensure issues are resolved satisfactorily.
∎ Provide feedback on the efficiency of the customer service process.
∎ Continuously update knowledge on company products and services to provide accurate information to customers.
∎ Develop, plan, and execute a social media content calendar that aligns with the company’s marketing strategy.
∎ Create high-quality, engaging, and visually appealing content (text, image, and video) tailored to each social media platform.
∎ Monitor and respond to comments, messages, and mentions in a timely and professional manner.
∎ Co-ordinate with other department to understand their social media requirement
∎ https://www.facebook.com/reluminsskincare.pharmahttps://www.reluminsbd.com
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Chattogram (Chattogram Sadar), Dhaka (Banani, Dhanmondi, New Market)
Job Highlights:
∎ Hard working
∎ Long time working capabilities
Company Information:
∎ Relumins Skin Care and Pharma
∎ New Market City Complex, level 4, New Market, Dhaka
Address::
∎ New Market City Complex, level 4, New Market, Dhaka
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 23 Jul 2025
Category: Beautician/ Salon
