Customer Service Executive (Female)
Job Description
Title: Customer Service Executive (Female)
Company Name: JM Security Co. Ltd.
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Computer skill, Good communication skills
Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Customer Care
∎ The applicants should have experience in the following business area(s):
Call Center
Job Responsibilities:
∎ First point of contact for service offer, internal/external customers' query.
∎ Serves customers by providing service information and resolving service-related queries.
∎ Resolves service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
∎ Maintains customer records by updating information.
∎ Prepares service reports by collecting and analyzing customer information.
∎ Attend different queries.
∎ Always remain updated about service information, brand activities, and other information required to answer any queries of customers.
∎ Conduct different market surveys as per the requirements of the business.
∎ Any other assignments as advised by the management.
Additional Requirements:
∎ Age 25 to 35 years
∎ Only females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Aug 2021
Company Information:
∎ 4 Aug 2021
∎ JM Security Co. Ltd.
∎ Address : 316/C Tejgaon Industrial Area
∎ Web : www.jmsecuritybd.com
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 31st Aug 2021
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