Job Description
Title: Customer Service Executive (Female)
Company Name: BDS WORLDWIDE
Vacancy: 1
Age: 18 to 24 years
Location: Dhaka (Motijheel)
Minimum Salary: Negotiable
Experience:
∎ At most 1 year
Published: 24 Jun 2025
Education:
∎ HSC, Bachelor/Honors in any discipline
∎ Minimum HSC or Bachelor's degree from any discipline
∎ Bachelor’s degree holders will be given preference
∎ Minimum HSC or Bachelor's degree from any discipline
∎ Bachelor’s degree holders will be given preference
Requirements:
Additional Requirements:
∎ Age 18 to 24 years
∎ 0 to 1 year (Freshers with excellent communication skills are welcome)
∎ Strong communication and interpersonal skills
∎ Must be smart, honest, and polite
∎ Ability to work under pressure and multitask efficiently
∎ Basic computer knowledge (MS Word, Excel, Email, Internet)
∎ Positive mindset and willingness to learn
∎ 0 to 1 year (Freshers with excellent communication skills are welcome)
∎ Strong communication and interpersonal skills
∎ Must be smart, honest, and polite
∎ Ability to work under pressure and multitask efficiently
∎ Basic computer knowledge (MS Word, Excel, Email, Internet)
∎ Positive mindset and willingness to learn
Responsibilities & Context:
∎ Receive phone calls and professionally assist clients with inquiries
∎ Provide information about document and parcel delivery services
∎ Maintain records of incoming and outgoing shipments
∎ Coordinate with international courier service providers for tracking and updates
∎ Handle customer complaints politely and efficiently
∎ Maintain and update the customer database regularly
∎ Meet daily, weekly, and monthly service targets
∎ Support the operations team with daily reporting and task planning
∎ Job Responsibilities:
∎ Receive phone calls and professionally assist clients with inquiries
∎ Provide information about document and parcel delivery services
∎ Maintain records of incoming and outgoing shipments
∎ Coordinate with international courier service providers for tracking and updates
∎ Handle customer complaints politely and efficiently
∎ Maintain and update the customer database regularly
∎ Meet daily, weekly, and monthly service targets
∎ Support the operations team with daily reporting and task planning
Skills & Expertise:
Compensation & Other Benefits:
∎ Salary: Negotiable (Based on skills and experience)
∎ Compensation & Other Benefits:
∎ Two Festival Bonuses
∎ Mobile bill allowance
∎ Performance-based incentive
∎ Supportive work environment
∎ Training provided
∎ Salary: Negotiable (Based on skills and experience)
∎ Compensation & Other Benefits:
∎ Two Festival Bonuses
∎ Mobile bill allowance
∎ Performance-based incentive
∎ Supportive work environment
∎ Training provided
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka (Motijheel)
Apply Procedure:
Email your CV:
∎ Send your CV to the given email [email protected]
Company Information:
∎ BDS WORLDWIDE
∎ 92 MOTIJHEEL C/A DHAKA-1000
∎ BDS Express is an international express delivery partner in Bangladesh. BDS Express was established in 2017. BDS Express began its journey with the conglomerate having more than 20 years’ legacy in express and logistics business in Bangladesh with the added advantage of experienced employees, infras
Address::
∎ 92 MOTIJHEEL C/A DHAKA-1000
∎ BDS Express is an international express delivery partner in Bangladesh. BDS Express was established in 2017. BDS Express began its journey with the conglomerate having more than 20 years’ legacy in express and logistics business in Bangladesh with the added advantage of experienced employees, infras
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 10 Jul 2025
Category: Customer Support/Call Centre
