Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: Digital Revolution Technologies BD Ltd.

Vacancy: 01

Job Location: Dhaka (Uttara)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: IT Support Service

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): Customer Service
∎ The applicants should have experience in the following business area(s): E-commerce
∎ Freshers are also encouraged to apply.

Job Context:
∎ We are looking for dynamic professional for the position of Customer Service Executive.
∎ Monday to Saturday ( 6 days).

Job Responsibilities:
∎ Excellent knowledge in Customer Service related to Service Industry.
∎ Would Be Responsible for Communication with clients for marketing & selling of goods through phone sales, sending Emails, client hunt, creating market opportunity.
∎ Assist customers with product price, delivery and quality related issues. Take part in database related information entry whenever needed.
∎ Sound knowledge in written and verbal communications in English.
∎ Handle the customer complains or coordinate with the relevant department to do so.
∎ Taking and entering e-Commerce customer orders.

Additional Requirements:
∎ Age 22 to 28 years
∎ Both males and females are allowed to apply
∎ Experience must be E-commerce related.

Salary: Tk. 10000 - 15000 (Monthly)

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2
∎ As per as company policy.

Application Deadline: 20 Sep 2020

Company Information:
∎ 8 Sep 2020
∎ Digital Revolution Technologies BD Ltd.
∎ Address : House# 43, Road# 07, Sector# 04, Uttara, Dhaka-1230
∎ Business : E-commerce & Outsourcing.

Category: Customer Support/Call Centre