Customer Service Executive
Job Description
Title: Customer Service Executive
Company Name: Destination Express International DEXI Limited
Vacancy: 5
Job Location: Dhaka (Khilkhet)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ At least 3 year(s)
Job Responsibilities:
∎ Job Responsibilities
∎ Need to handle incoming & Outgoing calls to the prospective customers pertaining to the Client's business.
∎ Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
∎ Identify customer needs, clarify information and provide solutions.
∎ Perform every call actively to solve client's problem.
∎ Must be knowledgeable about email, web & chat.
∎ Refer unresolved customer grievances to designated persons for further investigation.
∎ Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
∎ Report time to time to the team leader for complicated issues.
Additional Requirements:
∎ Age 20 to 35 years
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 15 Aug 2021
Company Information:
∎ 29 Jul 2021
∎ Destination Express International DEXI Limited
∎ Address : House # 8, Road # 3/C, Nikunja-1
∎ Web : www.dexi.com.bd
∎ Business :
International Courier Service
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 15th Aug 2021
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