Customer Service Executive
Job Description
Title: Customer Service Executive
Company Name: ConcitoPR
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Marketing
Experience Requirements:
∎ At least 1 year(s)
∎ Freshers are also encouraged to apply.
Job Context:
∎ #Working Time: Roster Duty / Shifting Duty (Weekly 6 Days)
∎ - Morning Shift (7:00 AM - 3:00 PM)
∎ - Evening (3:00 PM -11:00 PM)
∎ - Night Shift (11:00 PM - 7:00 AM)
∎ Job Description:
∎ - Maintaining a positive, empathetic and professional attitude toward customers at all times
∎ - Responding promptly to customer inquiries
∎ - Communicating with customers through various channels
∎ - Keeping records of customer interactions, transactions, comments and complaints
∎ - Communicating and coordinating with colleagues as necessary.
∎ - Providing feedback on the efficiency of the customer service process
∎ Educational Requirements:
∎ - Graduation in any discipline from any reputed university
Job Responsibilities:
∎ Job Requirements:
∎ - Good communication skill
∎ - Team player
∎ - Sound knowledge over MS Word & MS Excel
∎ - Ability to work under pressure
∎ - Must be fluent both in Bangla & English
Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 19 May 2022
Company Information:
∎ 26 Apr 2022
∎ ConcitoPR
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 19th May 2022
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