Customer Service Executive
Job Description
Title: Customer Service Executive
Company Name: CareerSkill Pro
Vacancy: 2
Age: 22 to 35 years
Job Location: Dhaka (DOHS Mirpur)
Salary: Negotiable
Experience:
- 1 to 2 years
Published: 1-01-01
Application Deadline: 2026-10-29
Education:
- Bachelor/Honors
- Higher Secondary
- Masters
Requirements:
- 1 to 2 years
Skills Required: Active listening, Communication and interpersonal skill, Computer Skills, Education Counseling, Online Communication, Proactive and Positive attitude, Sales & Marketing, Student Admission, students support, Telecommunication Products & Services
Additional Requirements:
- Age 22 to 35 years
- Only Female
- Educational Administrative
- Customer Relationship
- Social Media Management
Responsibilities & Context:
Respond promptly and professionally to inquiries through Facebook, Instagram, Messenger, WhatsApp, phone calls, and other communication channels.
Monitor social media inboxes and comments, provide accurate course information, and maintain positive customer engagement.
Identify and qualify prospective students by understanding their learning needs, interests, and career goals.
Provide clear information about courses, fees, schedules, class formats, admission procedures, and available training opportunities.
Follow up with prospective students through calls and messages to support the admission and enrollment process.
Recommend suitable courses based on students’ requirements and interests.
Maintain organized records of leads, inquiries, follow-ups, admissions, and conversion status.
Coordinate with the Admissions, Marketing, Trainers, and Management teams to ensure smooth student support.
Provide basic support to enrolled students and respond to routine course-related queries.
Assist with Facebook Page management, content posting, promotional campaigns, and student engagement activities.
Maintain professional, polite, and persuasive communication to build student trust and CareerSkill Pro’s brand reputation.
Prepare and share regular updates on leads, follow-ups, admissions, and customer interactions with the management team.
Job Other Benifits:
Sales/Admission-based commission.
Employment Status: Full Time
Job Work Place: Work from home,Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category:
