Customer Service Executive/ Call Center
Job Description
Title: Customer Service Executive/ Call Center
Company Name: Ninetynine.com.bd
Vacancy: 10
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Call Center, MS Office, Social Media Management
Experience Requirements:
∎ At least 1 year(s)
Job Responsibilities:
∎ Manage online customer queries
∎ Need to handle incoming calls.
∎ Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
∎ Identify customer needs, clarify information and provide solutions
∎ Collect customer feedback by calling them.
∎ Prepare reports as per requirement.
∎ Other works assigned by the management.
Additional Requirements:
∎ Age 20 to 30 years
∎ Only males are allowed to apply
∎ Excellent Communication skill to interact with customers and demonstrate good listening skills
∎ Self motivated and Willing to work for longer period and any time in the day
∎ Confident to take challenge and fulfill KPI
∎ Flexibility to work till late and night shifting
∎ Must have Good communication skill in Bangla and English with proper accent
∎ Good computer skill is required with good typing skill
∎ Good reading and writing skill in both Bangla and English
∎ Applicants have to be Smart, energetic and good communication skill
∎ Must be smart enough to handle any difficult situation that may rise during maintaining a teams
∎ Knowledge about social media maintenance would be appreciable
Salary: Negotiable
Compensation & Other Benefits:
∎ As per the company's policy
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 25 Aug 2021
Company Information:
∎ 19 Aug 2021
∎ Ninetynine.com.bd
∎ Address : Maruf Market (5th Floor), 238/1 Outer Circuler Road, Malibagh, Dhaka-1217
∎ Web : https://ninetynine.com.bd/
∎ Business : Ninetynine.com.bd is the ultimate online shopping destination for Bangladesh offering completely hassle-free shopping experience through secure and trusted gateways. We offer you trendy and reliable shopping with all your favorite brands and more. Now shopping is easier, faster and always joyous. We help you make the right choice here.
In tune with the vision Digital Bangladesh, Ninetynine.com.bd opens the doorway for everybody to shop over the Internet. We constantly update with lot of new products, services and special offers. We provide on-time delivery of products and quick resolution of any concerns.
We provide our customers with memorable online shopping experience. Our dedicated Ninetynine quality assurance team works round the clock to personally make sure the right packages reach on time. You can choose whatever you like. We deliver it right at your address across Bangladesh. Our services are at your doorsteps all the time. Get the best products with the best online shopping experience every time. You will enjoy online shopping here!
Category: Customer Support/Call Centre
