Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: Bigo Technology Private Limited

Vacancy: --

Age: Na

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

Published: 1-01-01

Application Deadline: 2026-11-10

Education:

  • Strong interpersonal and communication skills, both verbal and written.

• Proven customer service and support experience, preferably in a fast-paced

environment.

• Excellent problem-solving skills and attention to detail.

• Ability to work independently and manage time effectively in a remote work setting.

• A Bachelor's degree in Business Administration or a related field is preferred.

• Experience in a customer service role is an advantage.



Requirements:

Skills Required:

Additional Requirements:

Responsibilities & Context:

Company Description:

BIGO Technology (BIGO) is one of the fastest-growing Singapore technology companies,

with more than 30 offices and 6 R&D centres around the world. Powered by Artificial

Intelligence technology, BIGO's RTC (Real Time Communications) based products and

services including Bigo Live (live-streaming) and Likee (short video) have gained immense

popularity, with around 400 million monthly active users in more than 150 countries. BIGO is

dedicated to connecting the world and to enable everyone to share their beautiful moments.

With a vision to be a content platform that inspires one billion people's lives, BIGO aims to

empower a new generation of users with an exciting new social language where they can

showcase, discover and stay connected in a positive and creative online environment.

Role Description:

This is a full-time remote role for a Customer Service Executive at BIGO Technology Pte.

Ltd. The Customer Service Executive will be responsible for providing top-notch customer

support, ensuring customer satisfaction, managing customer service operations, and

handling customer inquiries effectively on a daily basis.

Key Responsibilities:

• Provide top-tier customer service and support across various platforms.

• Manage day-to-day customer inquiries, ensuring efficient and effective resolutions.

• Address customer complaints and concerns with a solution-oriented approach.

• Work closely with other teams to ensure smooth customer service operations.

• Ensure a positive customer experience by being responsive, courteous, and

professional.

• Maintain up-to-date knowledge of company products, services, and policies.



Job Other Benifits:
    • Compensation & Benefits:

      Salary : 250$/500$

      Duty time : 8 Hours

      Weekend : 2 Day

      Year 2 Bonus

      Night Shift/Day Shift



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: