Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: Al Ikhlas Brand

Vacancy: --

Age: 18 to 24 years

Location: Dhaka

Minimum Salary: Negotiable

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Shop/Showroom

Published: 23 Oct 2024

Education:
∎ HSC or Bachelor Passed from any background.
∎ Bachelor will be highly appreciated
∎ HSC or Bachelor Passed from any background.
∎ Bachelor will be highly appreciated

Requirements:

Additional Requirements:
∎ Age 18 to 24 years
∎ Should have good convincing skills.
∎ Should be able to maintain a client database.
∎ Freshers are also encouraged to apply if & only if you are very good & strong in oral Communications.
∎ Excellent communication and presentation skills.
∎ Ability to multitask, prioritize, and manage time effectively, Honest, energetic, dedicated, and polite in the manner with a positive personality & quick learner.
∎ Ability to handle sensitive information in a confidential manner.
∎ Should have good convincing skills.
∎ Should be able to maintain a client database.
∎ Freshers are also encouraged to apply if & only if you are very good & strong in oral Communications.
∎ Excellent communication and presentation skills.
∎ Ability to multitask, prioritize, and manage time effectively, Honest, energetic, dedicated, and polite in the manner with a positive personality & quick learner.
∎ Ability to handle sensitive information in a confidential manner.

Responsibilities & Context:
∎ Receive all phone calls and will forward all incoming and outgoing calls as per desire of the caller.
∎ You have to handle each & every client with care and sincerity.
∎ Handle critical customers with effective and gentle communication skills.
∎ You have to fill up your daily, weekly and monthly goals.
∎ Day to day planning and report management ability.
∎ Receive all phone calls and will forward all incoming and outgoing calls as per desire of the caller.
∎ You have to handle each & every client with care and sincerity.
∎ Handle critical customers with effective and gentle communication skills.
∎ You have to fill up your daily, weekly and monthly goals.
∎ Day to day planning and report management ability.
∎ Job Location: Head Office (Holding No. 28/B,Trimohani, Uttargaon, Khilgaon, Dhaka1219.)

Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ Salary Review: First salary review will be after 3 months and then every year.
∎ Monthly 2 holiday
∎ Salary Review: First salary review will be after 3 months and then every year.
∎ Monthly 2 holiday

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka

Company Information:
∎ Al Ikhlas Brand
∎ Batayan palace shopping complex ,Malibag Dhaka

Address::
∎ Batayan palace shopping complex ,Malibag Dhaka

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 2 Nov 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 10.58%
Tejgaon College 2.88%
Govt. Titumir College 1.92%
University of Dhaka( Govt. Bangla College ) 0.96%
Ideal Polytechnic Institute 0.96%
Bangladesh Army University of Engineering and Technology 0.96%
Govt. Science College,Dhaka 0.96%
Global Institute of information technology 0.96%
Amratala Chapra Secondary School 0.96%
Dapdapia Union College 0.96%

Interested By Age Range

Age Range Percentage (%)
20-30 81.73%
31-35 8.65%
36-40 2.88%
40+ 2.88%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 70.19%
20K-30K 25.96%
30K-40K 2.88%
40K-50K 0.96%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 0.96%
0.1 - 1 years 20.19%
1.1 - 3 years 26.92%
3.1 - 5 years 32.69%
5+ years 19.23%