Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: Ahsan Publication

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time, Contractual

Educational Requirements:
∎ HSC
∎ Skills Required: Bangla typing, Data Entry, Google Sheets, Negotiation Persuasion Skills

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Customer Service, Ecommerce, Problem solving and analytical skill
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Need to provide excellent customer service and gives precise information to the customer.
∎ Have to handle each & every customer/client with care and sincerity.
∎ Handle critical customers with effective and gentle communication skills.
∎ Listen to & handle customer queries about products & services effectively.
∎ Take orders from customers efficiently.
∎ Update customer and order information accurately on our database after every inquiry.
∎ Report time to time to the team leader for complicated issues.
∎ Should be expert on Google sheets, docs, excel, word.
∎ Must be good in Bengali Bijoy keyboard typing.
∎ Have to do other data entry related works given by the employer.

Additional Requirements:
∎ Age 20 to 30 years
∎ Only males are allowed to apply
∎ Candidate living at Ramna or near by .
∎ Candidate typing skill should be good enough as we require instant reply to the customer calls and customer queries.
∎ Good book/publication related knowledge will be given priority.

Salary: Negotiable

Compensation & Other Benefits:
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 11 Apr 2022

Company Information:
∎ 12 Mar 2022
∎ Ahsan Publication

Category: Customer Support/Call Centre

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