Customer Service & Business Development Executive

Job Description

Title: Customer Service & Business Development Executive

Company Name: Apolloline Shipping Service

Vacancy: --

Location: Dhaka

Minimum Salary: Negotiable

Experience:
∎ 2 to 3 years
∎ The applicants should have experience in the following business area(s):Shipping, Logistic/Courier/Air Express Companies, Airline, Freight forwarding, Call Center

Published: 20 Apr 2025

Education:
∎ Bachelor/Honors

Requirements:

Responsibilities & Context:
∎ Handle customer inquiries related to export/import shipments via phone, email, and in-person.
∎ Coordinate with operations, documentation, and sales teams to ensure smooth shipment handling.
∎ Provide regular shipment updates and resolve customer issues efficiently.
∎ Maintain strong relationships with clients and overseas agents.
∎ Monitor and follow up on customer satisfaction and service quality.
∎ Handle customer inquiries related to export/import shipments via phone, email, and in-person.
∎ Coordinate with operations, documentation, and sales teams to ensure smooth shipment handling.
∎ Provide regular shipment updates and resolve customer issues efficiently.
∎ Maintain strong relationships with clients and overseas agents.
∎ Monitor and follow up on customer satisfaction and service quality.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, T/A
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ We offer a competitive salary and benefits package, performance-based incentives, lunch facilities, two festival bonuses, and other benefits as per company policy—all within a friendly and professional work environment.

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka

Company Information:
∎ Apolloline Shipping Service
∎ Dhaka Office: House-6, Road-17/B, Sector-12, Uttara, Dhaka-1230, Dhaka, Bangladesh.
https://www.apolloline.com

Address::
∎ Dhaka Office: House-6, Road-17/B, Sector-12, Uttara, Dhaka-1230, Dhaka, Bangladesh.
∎ https://www.apolloline.com

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 30 Apr 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 6.00%
North South University 3.00%
University of Dhaka 3.00%
Eden Mohila College 3.00%
Dhaka International University 3.00%
BRAC University 3.00%
State University of Bangladesh 2.00%
Uttara University 2.00%
Govt. TItumir College 2.00%
Asian University of Bangladesh 2.00%

Interested By Age Range

Age Range Percentage (%)
20-30 67.00%
31-35 26.00%
36-40 4.00%
40+ 2.00%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 40.00%
20K-30K 45.00%
30K-40K 10.00%
40K-50K 4.00%
50K+ 1.00%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 16.00%
0.1 - 1 years 10.00%
1.1 - 3 years 36.00%
3.1 - 5 years 22.00%
5+ years 16.00%