Customer Service assistant

Job Description

Title: Customer Service assistant

Company Name: SgT Group

Vacancy: 02

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor or Masters in any discipline from any reputed University /Textile or Apparel manufacturing technology background will be given preference.

Experience Requirements:
∎ At least 2 year(s)

Job Responsibilities:
∎ Make inspection report for different buyers as per their individual format requirements.
∎ Maintain strict confidentiality about customer information, as required.
∎ To maintain and follow our ISO 9001 systems and report the same.
∎ Coordinate and maintain the daily operations of the quality inspection department.
∎ Liaison with factories and buying houses to maintain inspection schedule.
∎ Answer customer's query regarding inspection services
∎ Follow the rules and staff policy for organization.
∎ Maintain and follow SOPs to control the work of inspection departments.
∎ Provide information as required by the Accounts/Administration Department.
∎ To maintain good relation and liaison with inspectors for inspection report finalization.
∎ Good computer skills with ability to work different smart sheets & customer portal update.

Additional Requirements:
∎ Age 24 to 30 years
∎ The applicants should have experience 2 year(s) following business area(s): Multinational inspection Companies, Textile (Spinning, Weaving, Knitting, Dyeing/Finishing), Buying House (Garments)
∎ Ready to take new challenges
∎ Good command of both written and spoken in English.

Salary: Negotiable

Compensation & Other Benefits:
∎ As per company policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 Jul 2021

Company Information:
∎ 12 Jul 2021
∎ SgT Group

Category: Customer Support/Call Centre

: Only by mail and Job Title must mention on Subject