Customer Research Officer

Job Description

Title: Customer Research Officer

Company Name: Communication Expo.com

Vacancy: 05

Age: 22 to 32 years

Location: Dhaka (Mirpur)

Salary: Negotiable

Published: 29 Aug 2024

Additional Requirements:
∎ Age 22 to 32 years
∎ No experience is required.
∎ Strong analytical and problem-solving skills
∎ Excellent communication and presentation skills
∎ Ability to work independently and as part of a team

Requirements:

Responsibilities & Context:
∎ Analyze customer data and market trends to identify key insights and patterns" of digital platform.
∎ Surveys, and focus groups to gather customer feedback
∎ Develop and maintain a deep understanding of customer needs, preferences, and pin points through WhatsApp and direct calling.
∎ Present research findings and recommendations.
∎ We are seeking a highly skilled and detail-oriented Customer Research Officer to join our team at Mayaboti. The successful candidate will be responsible for conducting research to understand customer needs, preferences, and behaviors, and providing insights to drive business growth.
∎ Responsibilities:
∎ Analyze customer data and market trends to identify key insights and patterns" of digital platform.
∎ Surveys, and focus groups to gather customer feedback
∎ Develop and maintain a deep understanding of customer needs, preferences, and pin points through WhatsApp and direct calling.
∎ Present research findings and recommendations.

Skills & Expertise:

Compensation & Other Benefits:
∎ Competitive salary and benefits package
∎ Opportunity to work with a dynamic and innovative team
∎ Professional development and growth opportunities
∎

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Mirpur)

Company Information:
∎ Communication Expo.com

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 28 Sep 2024

Category: Customer Support/Call Centre