Customer Relationship Officer
Job Description
Title: Customer Relationship Officer
Company Name: Takecare24.com
Vacancy: 15
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Masters degree in any discipline
Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Customer Care, Customer Relationship Management (CRM), Customer Service, Tele Marketing
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Resolve product or service problems by clarifying the customer's complaint.
∎ Prepare product or service reports by collecting and analyzing customer information.
∎ Handle complaints; provide appropriate solutions and alternatives within the time limits.
∎ Resolve customer complaints via phone, email and Facebook Page messenger.
∎ Must be needed to maintain Organizational Policy and Behavior.
Additional Requirements:
∎ Age 22 to 30 years
∎ Both males and females are allowed to apply
∎ Must have knowledge about Facebook Page.
∎ Must be needed cuteness and smart personality.
∎ Manage large amounts of incoming calls, message and customer quarry.
∎ Must have idea to received customer order with name address and phone number.
∎ Good communication skill
∎ Hard Working
∎ Problem solving
Salary: Tk. 15000 (Monthly)
Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Credit card, Medical allowance, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Oct 2021
Company Information:
∎ 17 Oct 2021
∎ Takecare24.com
∎ Address : 10/4, (9th Floor), Eastern Plaza, 70 Bir Uttam C R Datta Road, Hatirpool, Dhaka-1205
∎ Web : www.takecare24.com
∎ Business : Takecare24.com is one of the most popular e-commerce in Bangladesh. We import Cosmetics, Beauty & Skin Care Products, Personal Care Products, Body Spray, Perfumery, Gift Items. And we seal these products according to E-commerce systems.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 31st Oct 2021
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