Customer Relationship Officer (Male)

Job Description

Title: Customer Relationship Officer (Male)

Company Name: InnoFix Solutions

Vacancy: 25

Location: Dhaka (Mirpur 2)

Minimum Salary: Negotiable

Published: 4 Feb 2025

Additional Requirements:
∎ This Job is all about communication skills patience & dedication.
∎ Educational background doesn't really matter as long as you speak GOOD ENGLISH.
∎ This Job is all about communication skills patience & dedication.
∎ Educational background doesn't really matter as long as you speak GOOD ENGLISH.

Requirements:

Responsibilities & Context:
∎ Manage large amounts of inbound and outbound calls in a timely manner.
∎ Follow communication "scripts" when handling different topics.
∎ Identify customers' needs, clarify information, research every issue and provide solutions.
∎ Build sustainable relationships and engage customers by taking the extra mile.
∎ Meet personal/team qualitative and quantitative targets.
∎ Strong phone and verbal communication skills, along with active listening.
∎ Familiarity with CRM systems and practices.
∎ Ability to multi-task, set priorities and manage time effectively.
∎ Job Responsibilities
∎ Manage large amounts of inbound and outbound calls in a timely manner.
∎ Follow communication "scripts" when handling different topics.
∎ Identify customers' needs, clarify information, research every issue and provide solutions.
∎ Build sustainable relationships and engage customers by taking the extra mile.
∎ Meet personal/team qualitative and quantitative targets.
∎ Strong phone and verbal communication skills, along with active listening.
∎ Familiarity with CRM systems and practices.
∎ Ability to multi-task, set priorities and manage time effectively.
∎ 𝗝𝗼𝗯 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Plot: 06, Block: A, Sec: 06, Main Road: 01, Mirpur Housing State, Mirpur, Dhaka-1216(opposite stadium 5 no gate,Raw nation building lift 5 )
∎ Dhaka (Mirpur-2)

Skills & Expertise:

Compensation & Other Benefits:
∎ Attendance & Transport Allowance
∎ Festival Bonus: 2
∎ Highly attractive Sales Bonus & Weekly 2 holidays
∎ Exclusive training will be provided for free.
∎ Experienced Executives have an opportunity to become a Team Leader & Sales Manager.
∎ Attendance & Transport Allowance
∎ Festival Bonus: 2
∎ Highly attractive Sales Bonus & Weekly 2 holidays
∎ Exclusive training will be provided for free.
∎ Experienced Executives have an opportunity to become a Team Leader & Sales Manager.

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Mirpur 2)

Job Highlights:
∎ DON'T APPLY IF YOU CAN NOT SPEAK ENGLISH FLUENTLY
∎ Office Hours: Monday - Friday | 8:00PM to 6:00AM (NIGHT SHIFT)
∎ DON'T APPLY IF YOU CAN NOT SPEAK ENGLISH FLUENTLY
∎ Office Hours: Monday - Friday | 8:00PM to 6:00AM (NIGHT SHIFT)

Read Before Apply:

Apply Now on Facebook or send your CV at [email protected]

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Company Information:
∎ InnoFix Solutions
∎ Plot: 06, Block: A, Sec: 06, Main Road: 01, Mirpur Housing State,Mirpur, Dhaka-1216(opposite stadium 5 no gate, Raw nation building lift 5 )

Address::
∎ Plot: 06, Block: A, Sec: 06, Main Road: 01, Mirpur Housing State,Mirpur, Dhaka-1216(opposite stadium 5 no gate, Raw nation building lift 5 )

Application Deadline: 6 Mar 2025

Category: Customer Support/Call Centre