Customer Relationship Officer (Garments Accessories Manufacturing Company)

Job Description

Title: Customer Relationship Officer (Garments Accessories Manufacturing Company)

Company Name: TS TRIMS & ACCESSORIES

Vacancy: 01

Age: 23 to 40 years

Job Location: Dhaka (Uttara Sector 10)

Salary: Negotiable

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Garments Accessories, Garments

• Bachelor/Honors

• Bachelor’s Degree in any discipline.

• At least 2 years
• The applicants should have experience in the following business area(s): Garments Accessories, Garments

• Age 23 to 40 years
• Only Male

Qualifications

• Candidates with experience in garments accessories, merchandising, or customer relationship management will be preferred.

Required Skills

Good written and verbal communication skills in English.

• Strong email writing and professional business communication skills.
• Good knowledge of Microsoft Outlook/Gmail, MS Word, and Excel.
• Ability to communicate professionally with buyers and merchandisers.
• Strong organizational skills, attention to detail, and follow-up capabilities.

TS Trims & Accessories, a garments accessories manufacturing company, is looking for a motivated, professional, and communication-skilled individual to join our team as a Customer Relationship Officer (CRO).

Job Location: Uttara sec 10, Dhaka

Job Responsibilities

• Communicate and maintain professional relationships with local/international buyers, merchandisers and buying house representatives.
• Receive and follow up on customer inquiries, orders, and requirements.
• Handle daily email correspondence with buyers and merchandisers regarding orders, inquiries, quotations, samples, and deliveries.
• Prepare, send, and respond to professional business emails in English.
• Coordinate with the production, sampling, and other relevant departments to ensure timely delivery.
• Follow up on order status, product specifications, samples, and delivery schedules.
• Ensure customer satisfaction through effective communication and prompt problem-solving.
• Maintain customer records, order updates, and regular follow-up reports.
• Support business development by building and maintaining strong client relationships.

• Medical allowance,Mobile bill
• Festival Bonus: 2
• Salary Review: Yearly
Salary: Negotiable, based on experience and qualifications.