Customer Relationship Officer (Female)

Job Description

Title: Customer Relationship Officer (Female)

Company Name: MM Construction Ltd.

Vacancy: --

Age: 22 to 35 years

Location: Dhaka (Mirpur)

Salary: Negotiable

Experience:
∎ 1 to 2 years
∎ Freshers are also encouraged to apply.

Published: 9 Jul 2024

Education:
∎ Bachelor's Degree in any discipline, English literature, Marketing, or a related field

Requirements:

Additional Requirements:
∎ Age 22 to 35 years
∎ Freshers are highly encouraged (preferred)
∎ Proven experience in a customer service or sales role
∎ Strong communication and interpersonal skills
∎ Excellent problem-solving abilities
∎ Ability to multitask and prioritize tasks effectively
∎ A positive attitude and a passion for providing exceptional customer service.

Responsibilities & Context:
∎ The ideal candidate will be responsible for building and maintaining strong relationships with customers to convince, ensure satisfaction and retention.
∎ As a CRO, you will act as a liaison between our company and its customers (foreign clients) to sale our service , inquiries, resolving complaints, and ensuring a positive customer experience.
∎ Sale our services to foreign clients.
∎ Build and maintain strong, long-lasting customer relationships.
∎ Understand customer needs and requirements to recommend solutions or products that best meet their objectives.
∎ Keep accurate records of customer interactions and transactions using Whats App.
∎ Stay up-to-date with service knowledge, industry trends, and competitors.
∎ We are seeking a dynamic and enthusiastic Customer Relationship Officer (CRO) to join our sales team.

Skills & Expertise:

Compensation & Other Benefits:
∎ Performance-based incentives.
∎ Paid time off
∎ Opportunities for career advancement.
∎ Coffee, Snacks and office friendly environment assurance.
∎

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Mirpur)

Company Information:
∎ MM Construction Ltd.
∎ 239/ Tropical Holmes Tower, Near Steel Bridge, ECB Chattor, Dhaka-1206

Address::
∎ 239/ Tropical Holmes Tower, Near Steel Bridge, ECB Chattor, Dhaka-1206

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 19 Jul 2024

Category: Customer Support/Call Centre