Customer Relationship Officer (Female)

Job Description

Title: Customer Relationship Officer (Female)

Company Name: MM Construction Ltd.

Vacancy: --

Age: 22 to 35 years

Location: Dhaka (Mirpur)

Salary: Negotiable

Experience:
∎ 1 to 2 years
∎ Freshers are also encouraged to apply.

Published: 9 Jul 2024

Education:
∎ Bachelor's Degree in any discipline, English literature, Marketing, or a related field

Requirements:

Additional Requirements:
∎ Age 22 to 35 years
∎ Freshers are highly encouraged (preferred)
∎ Proven experience in a customer service or sales role
∎ Strong communication and interpersonal skills
∎ Excellent problem-solving abilities
∎ Ability to multitask and prioritize tasks effectively
∎ A positive attitude and a passion for providing exceptional customer service.

Responsibilities & Context:
∎ The ideal candidate will be responsible for building and maintaining strong relationships with customers to convince, ensure satisfaction and retention.
∎ As a CRO, you will act as a liaison between our company and its customers (foreign clients) to sale our service , inquiries, resolving complaints, and ensuring a positive customer experience.
∎ Sale our services to foreign clients.
∎ Build and maintain strong, long-lasting customer relationships.
∎ Understand customer needs and requirements to recommend solutions or products that best meet their objectives.
∎ Keep accurate records of customer interactions and transactions using Whats App.
∎ Stay up-to-date with service knowledge, industry trends, and competitors.
∎ We are seeking a dynamic and enthusiastic Customer Relationship Officer (CRO) to join our sales team.

Skills & Expertise:

Compensation & Other Benefits:
∎ Performance-based incentives.
∎ Paid time off
∎ Opportunities for career advancement.
∎ Coffee, Snacks and office friendly environment assurance.


Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Mirpur)

Company Information:
∎ MM Construction Ltd.
∎ 239/ Tropical Holmes Tower, Near Steel Bridge, ECB Chattor, Dhaka-1206

Address::
∎ 239/ Tropical Holmes Tower, Near Steel Bridge, ECB Chattor, Dhaka-1206

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 19 Jul 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 13.10%
Daffodil International University 4.76%
University Of Dhaka 3.57%
Govt. Titumir College 2.38%
Jagannath University 2.38%
City University 2.38%
Ahsanullah University of Science and Technology 2.38%
Dhaka City College 2.38%
Eden Mohila College 2.38%
Prime University 2.38%

Interested By Age Range

Age Range Percentage (%)
20-30 84.52%
31-35 10.71%
36-40 2.38%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 58.33%
20K-30K 35.71%
30K-40K 4.76%
40K-50K 1.19%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 44.05%
0.1 - 1 years 17.86%
1.1 - 3 years 21.43%
3.1 - 5 years 8.33%
5+ years 8.33%