Customer Relationship Officer (Female)
Job Description
Title: Customer Relationship Officer (Female)
Company Name: Kabirs Tours Globally
Vacancy: Not specific
Job Location: Dhaka (Mirpur)
Employment Status: Full-time
Educational Requirements:
∎ Graduation in any discipline/ Bachelor in English will get preferred.
Experience Requirements:
∎ At most 1 year(s)
∎ Freshers are also encouraged to apply.
Job Context:
∎ Being Government approved tours & travels organization. This organization has been working on travel visas of different countries of the world including USA and Canada with a great reputation since 2012. Recently we offer the entire New Zealand visa solution from our respected agency. We made it very easy for Bangladeshi citizens to process NZ visa from Bangladesh. Further processing, Please don`t hesitate to with us for personalized support. Considering the geopolitical context and visa availability ratio, the organization is currently working on multiple visit visas for USA and Canada only. The organization mainly provide these services....
∎ Bringing invitation letters for attending for international seminars.
∎ Necessary documentary help
∎ Process files accurately
∎ Ensuring visa attainment by providing overall support
∎ Air ticket booking at low cost
∎ Airport pick-up
∎ Special assistance in police clearance and health insurance.
Job Responsibilities:
∎ Assist the Visa and Package Tour Processing Sector as needed.
∎ Dealing effectively and graciously with customer concerns and requests, and creating or giving voice as fast as possible.
∎ Organize and manage daily official tasks. *Maintaining ticketing and visa-related accounts, as well as creating invoices.
∎ Emails and other forms of contact are used to manage business clients.
∎ Have experience arranging group ticketing and, if required, performing as a tour guide.
∎ Must be able to handle the clients call with cordial way.
∎ The trainee will be self-motivated and work effectively under stress. Knowledgeable, ambitious, and industrious are all required talents.
∎ Should accede to corporate policy regarding office hours, rules, and other restrictions.
∎ Any responsibilities delegated by management.
∎ Receiving & making call to the potential customers and getting customer's feedback.
∎ Must be able to convince clients with the smartest ways.
∎ Talking with the Visitor face to face, over phone and social media.
∎ Recording customers and potential customers information.
∎ Maintaining relationship with all potential and existing clients.
Additional Requirements:
∎ Age 24 to 32 years
∎ Only females are allowed to apply
∎ Excellent Bengali & English Communication Skill especially client handle, official work & formal emails.
∎ Should have good communication and computer knowledge.
∎ Smart, well dressed, organized, presentable and well mannered.
∎ Should have eligibility to work under pressure.
∎ Must have excellent phone manners and a lot of patience.
∎ Excellent Communication skill.
∎ Candidates have a sweet voice will get extra priority.
∎ On a serious notes for all candidates ,who will be able to apply for the deserved post.
∎ Excellent Bengali & English Communication Skill especially client handle, official work & formal emails.
Salary: Tk. 15000 - 20000 (Monthly)
Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 2
∎ Weekly 1 days holidays
∎ The office will remain closed on every public holidays
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 6 Jun 2023
Company Information:
∎ 8 May 2023
∎ Kabirs Tours Globally
∎ Address : 105, Mazar Road, 2nd Colony, Mirpur-1, Dhaka-1216
Category: Customer Support/Call Centre
:
