Customer Relationship Officer (Female)

Job Description

Title: Customer Relationship Officer (Female)

Company Name: InnoFix Solutions

Vacancy: 25

Location: Dhaka (Mirpur 2)

Minimum Salary: Negotiable

Published: 4 Feb 2025

Additional Requirements:
∎ This job requires excellent communication skills, patience, and dedication.
∎ Educational background is not a priority as long as you have good English skills.
∎ This job requires excellent communication skills, patience, and dedication.
∎ Educational background is not a priority as long as you have good English skills.

Requirements:

Responsibilities & Context:
∎ Follow communication scripts when handling different topics.
∎ Identify customer needs, clarify information, research issues, and provide solutions.
∎ Build sustainable relationships and engage with customers.
∎ Deliver information about the company’s offerings to clients.
∎ Provide proactive customer outreach.
∎ Handle customer complaints professionally.
∎ Collect and analyze customer feedback.
∎ Demonstrate strong phone and verbal communication skills, along with active listening.
∎ Ability to multitask, set priorities, and manage time effectively.
∎ Job Responsibilities:
∎ Follow communication scripts when handling different topics.
∎ Identify customer needs, clarify information, research issues, and provide solutions.
∎ Build sustainable relationships and engage with customers.
∎ Deliver information about the company’s offerings to clients.
∎ Provide proactive customer outreach.
∎ Handle customer complaints professionally.
∎ Collect and analyze customer feedback.
∎ Demonstrate strong phone and verbal communication skills, along with active listening.
∎ Ability to multitask, set priorities, and manage time effectively.
∎ Job Location: Plot: 06, Block: A, Sec: 06, Main Road: 01, Mirpur Housing State, Mirpur, Dhaka-1216(opposite stadium 5 no gate,Raw nation building lift 5 )

Skills & Expertise:

Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ Highly attractive sales bonuses
∎ Weekly 1-day holiday
∎ Exclusive free training provided
∎ Festival Bonus: 2
∎ Highly attractive sales bonuses
∎ Weekly 1-day holiday
∎ Exclusive free training provided

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Mirpur 2)

Job Highlights:
∎ DO NOT APPLY IF YOU CANNOT TEXT IN ENGLISH FLUENTLY.
∎ Office Hours: Monday - Friday | 9:00 AM - 6:00 PM (Day Shift)
∎ DO NOT APPLY IF YOU CANNOT TEXT IN ENGLISH FLUENTLY.
∎ Office Hours: Monday - Friday | 9:00 AM - 6:00 PM (Day Shift)

Company Information:
∎ InnoFix Solutions
∎ Plot: 06, Block: A, Sec: 06, Main Road: 01, Mirpur Housing State,Mirpur, Dhaka-1216(opposite stadium 5 no gate, Raw nation building lift 5 )

Address::
∎ Plot: 06, Block: A, Sec: 06, Main Road: 01, Mirpur Housing State,Mirpur, Dhaka-1216(opposite stadium 5 no gate, Raw nation building lift 5 )

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 6 Mar 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 6.90%
University of Dhaka 3.49%
Eden Mohila College 2.09%
Jagannath University 2.02%
Jahangirnagar University 1.71%
Bangladesh University of Business and Technology 1.63%
Govt. Eden Mohila College 1.63%
Daffodil International University (DIU) 1.47%
Bangladesh University of Professionals 1.01%
European University of Bangladesh 1.01%

Interested By Age Range

Age Range Percentage (%)
20-30 84.10%
31-35 10.47%
36-40 2.25%
40+ 1.01%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 58.62%
20K-30K 35.64%
30K-40K 3.96%
40K-50K 0.85%
50K+ 0.93%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 59.50%
0.1 - 1 years 12.41%
1.1 - 3 years 14.74%
3.1 - 5 years 7.21%
5+ years 6.13%