Customer Relationship Officer (Female)

Job Description

Title: Customer Relationship Officer (Female)

Company Name: 'Euro Holidays

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ HSC, Graduation & Masters
∎ Skills Required: Tourism

Job Responsibilities:
∎ Always live on Facebook page.
∎ Airline Ticketing & reservation.
∎ Dealing with Customers' queries and complaints about Ticketing.
∎ Quick respond to Clients' queries through phone, email, social media & in-person.
∎ Making invoices & maintain ticketing-related accounts.
∎ Design & Develop Foreign Tour Packages.
∎ Arrange/Follow-up & everything related to VISA Processing.
∎ Counseling with clients to choose the better destination.
∎ Describing the sight-seeing and itineraries to the clients.
∎ Book Hotels & Transportation.
∎ Any other activities as and when required by the Management.

Additional Requirements:
∎ Age 18 to 30 years
∎ Only females are allowed to apply
∎ Experienced candidate in travel agency will get preference.
∎ The applicants should have experience in the following area(s):
∎ All type of Online Marketing, customer services, Tourism
∎ Additional Requirements
∎ Must be smart and well dress up.
∎ Fluent in Speaking and Writing in English.
∎ Skilled in MS Office (MS Word, MS Excel & PowerPoint), Internet Browsing and Fast Typing (Both English & Bengali).
∎ Candidate must be self-motivated & willing to work under pressure. Must be smart, proactive and hardworking.
∎ Should follow the office timing, rules and other terms as per company policy.
∎ Preference for the company's interest to be given by the Employee before self.
∎ May need to work beyond working hours or on the weekly/government holiday for the sake of company requirement and you should accept it un-questioningly.
∎ Should be honest and ethical.
∎ N.B: Smart and Well-Dress Up candidates will get extra preferences.

Salary: Tk. 10000 - 20000 (Monthly)

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: January 17, 2020

Company Information:
∎ 'Euro Holidays

Category: Customer Support/Call Centre