Customer Relationship Officer

Job Description

Title: Customer Relationship Officer

Company Name: Developex Private Limited

Vacancy: 05

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Graduation from any reputed University.

Experience Requirements:
∎ 1 to 2 year(s)
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ The job demands candidates that have patience and are very well mannered while speaking with clients over the telephone to provide customer support, customer retention, and develop customer relations.
∎ The applicant should have excellent speaking power with clarity, maturity and persuasive behavior in convincing the client.
∎ Receive & make calls to the customers.
∎ Capable to handle customer queries/complaints instantly.
∎ Capable to handle Inbound/outbound calls.
∎ Excellent negotiation skills and sound knowledge in Software marketing.
∎ Make an appointment as per customer requirement.
∎ Collect customer feedback.
∎ Strong interpersonal and communication skills.
∎ Ensure customer satisfaction.
∎ Positive attitude and self-motivated.
∎ Capable to handle customer queries/complaints instantly.
∎ Maintaining fruitful relationships with existing customers; retain new customers.

Additional Requirements:
∎ Age 18 to 32 years
∎ Both males and females are allowed to apply
∎ Expert in Computer (MS Word, MS Excel, Email, CRM software, etc).
∎ Face-to-Face Customer Support, Customer Support through Phone, Tele Marketing, Counseling, Guest Relations/Services, E-commerce.

Salary: Negotiable

Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 28 Feb 2022

Company Information:
∎ 30 Jan 2022
∎ Developex Private Limited

Category: Customer Support/Call Centre

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