Customer Relationship Officer

Job Description

Title: Customer Relationship Officer

Company Name: Crystal Home Decor

Vacancy: 10

Age: 22 to 32 years

Location: Dhaka (Ashulia, Dhamrai ...

Salary: Negotiable

Experience:
∎ At least 1 year

Published: 29 Aug 2024

Education:
∎ HSC

Requirements:

Additional Requirements:
∎ Age 22 to 32 years

Responsibilities & Context:
∎ Answering incoming calls from customers and ensuring instant customer satisfaction Respond to customer inquiries
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same
∎ Troubleshoot/ helping to resolve customer service problems
∎ Provide general information Maintaining a high standard of call quality as per the requirement of the organization.
∎ Answering incoming calls from customers and ensuring instant customer satisfaction Respond to customer inquiries
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same
∎ Troubleshoot/ helping to resolve customer service problems
∎ Provide general information Maintaining a high standard of call quality as per the requirement of the organization.

∎ Job Location: Dhaka (Ashulia, Dhamrai, Dhanmondi, Gulshan, Keraniganj Model Town, Mirpur, Savar, Uttara)

Skills & Expertise:

Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Festival Bonus: 2
∎ As per company policy

Employment Status: Full Time

Job Location: Dhaka (Ashulia, Dhamrai, Dhanmondi, Gulshan, Keraniganj Model Town, Mirpur, Savar, Uttara)

Company Information:
∎ Crystal Home Decor
∎ 25/1 Madrasha road, Kalampur, Dhamrai, Dhaka.
∎ Development Business

Address::
∎ 25/1 Madrasha road, Kalampur, Dhamrai, Dhaka.
∎ Development Business

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 28 Sep 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 4.96%
University of Dhaka 0.93%
Tejgaon College 0.86%
Bangladesh University of Business and Technology 0.86%
European University of Bangladesh 0.86%
Daffodil International University 0.65%
Green University of BAngladesh 0.65%
Daffodil International University (DIU) 0.58%
New Model Degree College 0.58%
Bangladesh Open University 0.58%

Interested By Age Range

Age Range Percentage (%)
20-30 84.11%
31-35 8.70%
36-40 1.22%
40+ 0.93%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 77.57%
20K-30K 20.27%
30K-40K 1.58%
40K-50K 0.14%
50K+ 0.43%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 33.93%
0.1 - 1 years 16.46%
1.1 - 3 years 23.44%
3.1 - 5 years 13.30%
5+ years 12.87%