Customer Relationship Officer (CRO)

Job Description

Title: Customer Relationship Officer (CRO)

Company Name: Sunway Real Estate Developers Ltd.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ HSC, Bachelor degree in any discipline, Masters degree in any discipline
∎ Skills Required: Customer Care, Customer Relation, Customer Relationship Management (CRM), Customer Service, Customer Support, Customer Support through Phone, Customer Support/ Client Service

Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s): Customer Care, Customer Relation, Customer Relationship Management (CRM), Customer Service, Customer Support through Phone, Customer Support/ Client Service, Face-to-Face Customer Support
∎ The applicants should have experience in the following business area(s): Call Center, Real Estate
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Deal directly with clients either by telephone, electronically or face to face.
∎ Candidate must be expert in communication with new & existing clients.
∎ Resolve the complaints/comments of different clients.
∎ Make daily report client wise.
∎ Responsible for follow up existing clients with in mention date.
∎ Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
∎ Respond promptly to customer inquiries.
∎ Organize workflow to meet customer time frames.
∎ Record details of inquiries, comments and complaints

Additional Requirements:
∎ Age at least 25 years
∎ Only females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill
∎ Festival Bonus: 2

Application Deadline: October 11, 2019

Company Information:
∎ Sunway Real Estate & Developers Ltd.
∎ Address : Al-Razi Complex (15 Floor), 166-167 Shaheed Syed Nazrul Islam Sarani, Purana Paltan, Dhaka-1000
∎ Web : http://sunway-bd.net/
∎ Business : Sunway Real Estate & Developers Limited is a Real Estate and Developers Company which was founded in 2011 with the motto “address for future generation”. Sunway Real Estate & Developers Limited is a member of Bangladesh Land Developer Association (BLDA) and which member registration number is 148. Sunway Real Estate & Developers Limited is taking up more and more projects in the vicinity of the capital. Since the very first day of its inception, Sunway Real Estate & Developers Limited has been doing business with reputation and has earned a great deal of trust of people.
The first project which is popularly known as “Apon Nibash” near the Dhaka city has been developed on several acres of land while the second project named “Sunway Satellite City” has been developed also at Keranigonj, Dhaka. Some lucrative land projects are coming shortly under the same umbrella of Sunway Real Estate & Developers Limited.
Sunway Real Estate & Developers Limited is also going to construct apartment at Apon Nibash & Sunway Satellite City project area for contributing to mitigate the burgeoning housing need of city dwellers.

Category: Customer Support/Call Centre