Job Description
Title: Customer Relationship Officer (CRO)
Company Name: Regional Mars Construction
Vacancy: --
Age: 22 to 35 years
Location: Dhaka, Dhaka (Mirpur)
Salary: Negotiable
Experience:
∎ At least 1 year
∎ Freshers are also encouraged to apply.
Published: 26 May 2024
Requirements:
Additional Requirements:
∎ Age 22 to 35 years
∎ Bachelor's degree in any discipline, English literature, Marketing, or a related field
∎
∎ Proven experience in a customer service or sales role
∎ Strong communication and interpersonal skills
∎ Excellent problem-solving abilities
∎ Ability to multitask and prioritize tasks effectively
∎ A positive attitude and a passion for providing exceptional customer service.
∎
Responsibilities & Context:
∎ We are seeking a dynamic and enthusiastic Customer Relationship Officer (CRO) to join our sales team. The ideal candidate will be responsible for building and maintaining strong relationships with customers to convince, ensure satisfaction and retention. As a CRO, you will act as a liaison between our company and its customers (foreign clients) to sale our service , inquiries, resolving complaints, and ensuring a positive customer experience.
∎
∎ Sale our services to foreign clients.
∎ Build and maintain strong, long-lasting customer relationships.
∎ Understand customer needs and requirements to recommend solutions or products that best meet their objectives.
∎ Keep accurate records of customer interactions and transactions using Whats App .
∎ Stay up-to-date with service knowledge, industry trends, and competitors.
Compensation & Other Benefits:
∎ Performance-based incentives.
∎ Paid time off
∎ Opportunities for career advancement.
∎ Coffee, Snacks and office friendly environment assurance.
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka, Dhaka (Mirpur)
Company Information:
∎ Regional Mars Construction
∎ 154/B, ECB Chattor, Tropical Holmes, Dhaka-1206
Address::
∎ 154/B, ECB Chattor, Tropical Holmes, Dhaka-1206
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 5 Jun 2024
Category: Customer Support/Call Centre
