Customer Relationship Officer (C.R.O.)

Job Description

Title: Customer Relationship Officer (C.R.O.)

Company Name: Mayfair Wellness Clinic Ltd.

Vacancy: 04

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Job Context:
∎ Vacancy : 2 Male, 2 Female
∎ Job Location : Gulshan Avenue, Dhaka.
∎

Job Responsibilities:
∎ Serving patients and visitors by greeting, welcoming, directing and announcing them appropriately.
∎ Relationship development with patient & visitor.
∎ Must be well conversant while attending incoming and outgoing calls.
∎ Energetic and enthusiastic to ensure the quality of service to our patients/ clients, problem identification and resolution.
∎ Maintain records related to Clinical Operation
∎ Keep note and pass them to the proper authority.
∎ Maintain systemic filing of all kind of patient documents.
∎ Prepare daily reports / documents.
∎ Should have excellent interpersonal/communication skills.
∎ Regular follow-up with existing / potential patient to achieve maximum potential of the clinic.
∎ Perform other helpful activities for organization as required.

Additional Requirements:
∎ Age 22 to 35 years
∎ Fresher are encouraged to apply.
∎ Entry level
∎ Must have computer knowledge on MS Word, MS Excel.
∎ Experience in the following area(s): Customer Support/ Client Service, Hospital and clinic, Hospital Marketing will considered as additional qualification.

Salary:
∎ Negotiable
∎ As Per company Policy

Compensation & Other Benefits:
∎ As Per company Policy

Application Deadline: 22 Sep 2020

Company Information:
∎ 14 Sep 2020
∎ Mayfair Wellness Clinic Ltd.
∎ Address : 76 molly Capita Centre , Road#127, 3rd Floor, Gulshan Avenue , Dhaka-1212.
∎ Web : www.mayfair.com.bd
∎ Business : Mayfair Wellness Clinic Ltd. is a world class & state of advanced medical based Physiotherapy clinic located at the heart of Gulshan Avenue, Dhaka. Mayfair wellness clinic is governed by highly professional, skilled & efficient management, providing services by the post graduate & graduate physiotherapist. Our customer care team members are truly customer friendly. We are committed to provide evidence based high quality professional treatment. Customer satisfaction is our motto.

Category: Customer Support/Call Centre