Customer Relationship Officer (CRO)

Job Description

Title: Customer Relationship Officer (CRO)

Company Name: Bangladesh Eye Hospital & Institute Ltd., Banani

Vacancy: Not specific

Job Location: Dhaka (Banani)

Employment Status: Full-time

Educational Requirements:
∎ Masters degree in any discipline (Private university students are preferable)

Experience Requirements:
∎ At least 1 year(s)

Job Responsibilities:
∎ Receive patients joyfully.
∎ Answer the patient's query and give the right information.
∎ Make appointments and do needful for the registration on the ERP as per Consultants schedule.
∎ Maintain the serial of the patient's file.
∎ Give movement of the patient's file.
∎ Inform Doctor's Assistant about receiving files.
∎ Take the money as consultancy / investigation fees from patients and submit to the accounts department after completing the duties.
∎ Hand over the task to next shift colleagues who will be on duty.
∎ Stay always vigilant about patients well being and PRO's
∎ Any other tasks assigned by management.

Additional Requirements:
∎ Age 22 to 28 years
∎ Both males and females are allowed to apply
∎ The applicants should have experience in the following area(s):
∎ Accounting Data Entry, Customer Relationship Management (CRM)
∎ The applicants should have experience in the following business area(s):
∎ Group of Companies, Hospital, Diagnostic Centre
∎ Candidates experienced from the health sector will get preference.
∎ Office Hour: 8:00AM To 3:00PM or 3:00PM To 10:00PM (Shifting duty)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 29 Dec 2023

Company Information:
∎ 29 Nov 2023
∎ Bangladesh Eye Hospital & Institute Ltd., Banani

Category: General Management/Admin

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