Customer Relationship Officer

Job Description

Title: Customer Relationship Officer

Company Name: Arob Fashion

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ HSC, Bachelor degree in any discipline

Experience Requirements:
∎ At least 1 year(s)

Job Responsibilities:
∎ Responding promptly to customer inquiries.
∎ Communicating with customers through various channels.
∎ Acknowledging and resolving customer complaints.
∎ Proper understanding about our products and services during training so that you can answer questions.
∎ Processing orders, forms, applications, and requests.
∎ Keeping records of customer interactions, transactions, comments and complaints.
∎ Providing feedback on the efficiency of the customer service process.
∎ Refer unresolved customer grievances to designated persons for further investigation.

Additional Requirements:
∎ Age at least 18 years
∎ Both males and females are allowed to apply

Salary:
∎ Negotiable
∎ As Per Company Policy.

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 17 Jun 2023

Company Information:
∎ 18 May 2023
∎ Arob Fashion

Category: Customer Support/Call Centre

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