Title: Customer Relationship Officer
Company Name: A very well reputed company
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ At least 2 year(s)
Job Responsibilities:
∎ Attracts potential customers by answering product and service questions; suggesting information about other products and services.
∎ Opens customer accounts by recording account information.
∎ Maintains customer records by updating account information.
∎ Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
∎ Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs.
∎ Prepares product or service reports by collecting and analyzing customer information.
∎ Contributes to team effort by accomplishing related results as needed
Additional Requirements:
∎ Age at most 35 years
∎ Both males and females are allowed to apply
∎ Communication Skills
∎ Customer Relationship Management
∎ Customer Focus
Compensation & Other Benefits:
∎ Competitive salary
∎ Performance driven career progression
∎ Professional working environment
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 10 Dec 2022
Company Information:
∎ 30 Nov 2022
∎ A very well reputed company
∎ Business : Pharmaceuticals; Agribusiness; Consumer Brands.
Category: Customer Support/Call Centre
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Source: bdjobs.com